Customer care
Refund & Returns Policy
We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.
Returns:
You may return your item within 30 days of delivery. To be eligible for a refund, items must be in excellent condition—unused, undamaged, and accompanied by your receipt or proof of purchase.
Refunds:
Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be issued to your original payment method within a few business days.
Please note:
- Returns received after 30 days cannot be accepted.
- Customers are responsible for return shipping costs.
- International orders are not eligible for refunds after 30 days.
If you have any questions or concerns about your order or the return process, please contact us at info@terilevineartanddesign.com — we’re always happy to help.
